{"id":423,"date":"2023-10-30T15:26:44","date_gmt":"2023-10-30T14:26:44","guid":{"rendered":"https:\/\/www.bfblab.com\/our-qse-policy-and-our-values\/"},"modified":"2024-09-05T14:53:39","modified_gmt":"2024-09-05T12:53:39","slug":"our-qse-policy-and-our-values","status":"publish","type":"page","link":"https:\/\/www.bfblab.com\/en\/our-qse-policy-and-our-values\/","title":{"rendered":"Our QSE policy and our values"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.23″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_stops=”rgba(77,95,155,0.5) 0%|rgba(77,95,155,0.32) 100%” background_color_gradient_overlays_image=”on” background_image=”https:\/\/www.bfblab.com\/wp-content\/uploads\/2023\/10\/QSE-et-valeurs.png” custom_padding=”62px||62px||true|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.23″ _module_preset=”default” width=”85%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.23″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23″ _module_preset=”default” header_font=”|600|||||||” header_text_align=”center” header_text_color=”#FFFFFF” header_font_size=”42px” background_color=”#AAC2A0″ custom_padding=”22px||22px||true|false” header_font_size_tablet=”42px” header_font_size_phone=”34px” header_font_size_last_edited=”on|phone” border_radii=”on|7px|7px|7px|7px” global_colors_info=”{}”]<\/p>\n

Our Quality, Health, Safety, and Environment Policy<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ padding_top_1=”100px” _builder_version=”4.23″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_stops=”rgba(199,221,117,0.24) 0%|#ffffff 100%” background_color_gradient_overlays_image=”on” background_color_gradient_start=”rgba(34,42,137,0.1)” background_color_gradient_end=”#ffffff” background_image=”https:\/\/www.iespm.fr\/wp-content\/uploads\/2022\/10\/health-clinic-29.png” background_size=”initial” background_repeat=”repeat” custom_margin=”||||false|false” custom_padding=”23px|0px|22px|0px|false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.19.0″ _module_preset=”default” max_width=”1380px” module_alignment=”center” custom_margin=”-17px|auto||auto||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.0″ _module_preset=”bc0e2b41-85b7-4df1-bc4f-26bb99e535f8″ global_colors_info=”{}”][et_pb_text _builder_version=”4.23″ _module_preset=”default” header_text_color=”#1a317f” header_2_font=”Work Sans|600|||||||” header_2_text_align=”left” header_2_text_color=”#1a317f” header_2_font_size=”25px” header_2_line_height=”1.2em” header_3_font=”Trade Gothic Bold||||||||” header_3_text_align=”center” header_3_font_size=”25px” header_2_font_size_tablet=”25px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Our QSE (Quality, Safety, and Environment) and CSR (Corporate Social Responsibility<\/span>) policies are built on our values, the pillars of our organization.<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” _builder_version=”4.23″ _module_preset=”default” width=”100%” max_width=”1380px” custom_margin=”||||false|false” custom_padding=”0px|16px||15px|false|false” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.23″ _module_preset=”bc0e2b41-85b7-4df1-bc4f-26bb99e535f8″ background_color=”#FFFFFF” custom_padding=”30px|22px|25px|22px|false|true” animation_style=”fold” border_radii=”off|60px||60px|” box_shadow_style=”preset2″ box_shadow_horizontal=”16px” box_shadow_vertical=”17px” box_shadow_blur=”43px” box_shadow_spread=”-4px” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.bfblab.com\/wp-content\/uploads\/2024\/09\/Posts-LINKEDIN-37.png” title_text=”Posts LINKEDIN (37)” _builder_version=”4.23″ _module_preset=”default” width=”55%” width_tablet=”23%” width_phone=”30%” width_last_edited=”on|tablet” module_alignment=”center” min_height=”79.5px” custom_margin=”-18px|105px||||” custom_padding=”0px||0px|||” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_image][et_pb_text _builder_version=”4.19.0″ _module_preset=”default” text_font=”Work Sans||||||||” header_font=”Work Sans||||||||” header_font_size=”13px” custom_padding=”||0px|||” global_colors_info=”{}” custom_margin=”-27px|||||”]<\/p>\n

INVOLVEMENT<\/strong><\/h3>\n

“We monitor our clients’ equipment as if it were our own, bringing peace of mind to risk management.”<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.18.0″ _module_preset=”bc0e2b41-85b7-4df1-bc4f-26bb99e535f8″ background_color=”#FFFFFF” custom_padding=”30px|22px|25px|22px|false|true” animation_style=”fold” animation_delay=”100ms” border_radii=”off|60px||60px|” box_shadow_style=”preset2″ box_shadow_horizontal=”16px” box_shadow_vertical=”17px” box_shadow_blur=”43px” box_shadow_spread=”-4px” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.bfblab.com\/wp-content\/uploads\/2024\/09\/Posts-LINKEDIN-37-Copie.png” title_text=”Posts LINKEDIN (37) – Copie” _builder_version=”4.23″ _module_preset=”default” width=”38%” width_tablet=”23%” width_phone=”31%” width_last_edited=”on|tablet” module_alignment=”center” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_image][et_pb_text _builder_version=”4.19.0″ _module_preset=”default” text_font=”Work Sans||||||||” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n

INTEGRITY<\/strong><\/h3>\n

“The independence of our laboratories is the founding principle of our company and guides our development.”<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.18.0″ _module_preset=”bc0e2b41-85b7-4df1-bc4f-26bb99e535f8″ background_color=”#FFFFFF” custom_padding=”30px|22px|25px|22px|false|true” animation_style=”fold” animation_delay=”200ms” border_radii=”off|60px||60px|” box_shadow_style=”preset2″ box_shadow_horizontal=”16px” box_shadow_vertical=”17px” box_shadow_blur=”43px” box_shadow_spread=”-4px” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.bfblab.com\/wp-content\/uploads\/2024\/09\/Posts-LINKEDIN-38-Copie.png” title_text=”Posts LINKEDIN (38) – Copie” _builder_version=”4.23″ _module_preset=”default” width=”38%” width_tablet=”23%” width_phone=”31%” width_last_edited=”on|tablet” module_alignment=”center” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_image][et_pb_text _builder_version=”4.23″ _module_preset=”default” text_font=”Work Sans||||||||” custom_padding=”||0px|||” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

TECHNICALITY<\/strong><\/h4>\n

“Our technical know-how enables us to offer unique, tailor-made analysis solutions.”<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ padding_top_1=”100px” _builder_version=”4.23″ _module_preset=”default” background_enable_image=”off” background_size=”initial” background_repeat=”repeat” custom_margin=”-14px|||||” custom_padding=”5px|0px|48px|0px|false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.19.0″ _module_preset=”default” max_width=”1380px” module_alignment=”center” custom_margin=”-17px|auto||auto||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.0″ _module_preset=”bc0e2b41-85b7-4df1-bc4f-26bb99e535f8″ global_colors_info=”{}”][et_pb_text _builder_version=”4.23″ _module_preset=”default” header_text_color=”#1a317f” header_2_font=”Work Sans|600|||||||” header_2_text_align=”center” header_2_text_color=”#1a317f” header_2_font_size=”25px” header_2_line_height=”1.2em” header_3_font=”||||||||” header_3_font_size=”25px” header_2_font_size_tablet=”25px” header_2_font_size_phone=”21px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

From these strong and entrenched values emerge absolute priorities that translate into specific objectives<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ make_equal=”on” custom_padding_last_edited=”off|tablet” _builder_version=”4.23″ _module_preset=”default” background_color=”#ffffff” background_color_gradient_direction=”120deg” width=”100%” max_width=”1362px” custom_margin=”||||false|false” custom_margin_tablet=”0px||” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” custom_padding=”21px|40px|21px|40px|true|true” custom_padding_tablet=”80px|60px|80px|60px|true|true” custom_padding_phone=”|40px||40px|false|true” animation_style=”fold” border_radii=”|60px||60px|” box_shadow_style=”preset2″ box_shadow_horizontal=”3px” box_shadow_vertical=”9px” box_shadow_blur=”28px” box_shadow_spread=”-7px” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”bc0e2b41-85b7-4df1-bc4f-26bb99e535f8″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”Safety and well-being” image=”https:\/\/www.iespm.fr\/wp-content\/uploads\/2022\/11\/icon-securite.png” image_icon_width=”40%” _builder_version=”4.23″ _module_preset=”default” header_level=”h3″ header_font=”Work Sans|600||on|||||” header_font_size=”16px” body_font=”Work Sans||||||||” text_orientation=”center” global_colors_info=”{}” child_filter_hue_rotate__hover_enabled=”on|hover” child_filter_hue_rotate__hover=”” child_filter_saturate__hover_enabled=”on|hover” child_filter_saturate__hover=”” child_filter_brightness__hover_enabled=”on|hover” child_filter_brightness__hover=”” child_filter_contrast__hover_enabled=”on|hover” child_filter_contrast__hover=”” child_filter_invert__hover_enabled=”on|hover” child_filter_invert__hover=”0%”]<\/p>\n

Ensure the safety and well-being of teams<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”bc0e2b41-85b7-4df1-bc4f-26bb99e535f8″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”Customer satisfaction” image=”https:\/\/www.iespm.fr\/wp-content\/uploads\/2022\/11\/icon-satisfaction.png” image_icon_width=”40%” _builder_version=”4.23″ _module_preset=”default” header_level=”h3″ header_font=”Work Sans|600||on|||||” header_font_size=”16px” body_font=”Work Sans||||||||” text_orientation=”center” global_colors_info=”{}” child_filter_hue_rotate__hover_enabled=”on|hover” child_filter_saturate__hover_enabled=”on|hover” child_filter_brightness__hover_enabled=”on|hover” child_filter_contrast__hover_enabled=”on|hover” child_filter_invert__hover=”0%” child_filter_invert__hover_enabled=”on|hover”]<\/p>\n

Satisfy our customers by listening to them and innovating to meet their needs<\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”INTEGRITY” image=”https:\/\/www.bfblab.com\/wp-content\/uploads\/2024\/07\/Ethique.png” image_icon_width=”29%” _builder_version=”4.23″ _module_preset=”default” header_level=”h3″ header_font=”Work Sans|600||on|||||” header_font_size=”16px” body_font=”Work Sans||||||||” text_orientation=”center” custom_padding=”20px|||||” global_colors_info=”{}” child_filter_hue_rotate__hover_enabled=”on|hover” child_filter_saturate__hover_enabled=”on|hover” child_filter_brightness__hover_enabled=”on|hover” child_filter_contrast__hover_enabled=”on|hover” child_filter_invert__hover=”0%” child_filter_invert__hover_enabled=”on|hover”]<\/p>\n

Act ethically in all our actions<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”bc0e2b41-85b7-4df1-bc4f-26bb99e535f8″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”Sustainable development” image=”https:\/\/www.iespm.fr\/wp-content\/uploads\/2022\/11\/icon-environnment.png” image_icon_width=”40%” _builder_version=”4.23″ _module_preset=”default” header_level=”h3″ header_font=”Work Sans|600||on|||||” header_font_size=”16px” body_font=”Work Sans||||||||” text_orientation=”center” global_colors_info=”{}” child_filter_hue_rotate__hover_enabled=”on|hover” child_filter_saturate__hover_enabled=”on|hover” child_filter_brightness__hover_enabled=”on|hover” child_filter_contrast__hover_enabled=”on|hover” child_filter_invert__hover=”0%” child_filter_invert__hover_enabled=”on|hover”]<\/p>\n

Sustain our company through our sustainable development approach<\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”COMPETENCE TEAM SPIRIT” image=”https:\/\/www.bfblab.com\/wp-content\/uploads\/2024\/07\/Federer.png” image_icon_width=”40%” _builder_version=”4.23″ _module_preset=”default” header_level=”h3″ header_font=”Work Sans|600||on|||||” header_font_size=”16px” body_font=”Work Sans||||||||” text_orientation=”center” global_colors_info=”{}” child_filter_hue_rotate__hover_enabled=”on|hover” child_filter_saturate__hover_enabled=”on|hover” child_filter_brightness__hover_enabled=”on|hover” child_filter_contrast__hover_enabled=”on|hover” child_filter_invert__hover=”0%” child_filter_invert__hover_enabled=”on|hover”]<\/p>\n

Federate a competent, close-knit team<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”bc0e2b41-85b7-4df1-bc4f-26bb99e535f8″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”The quality of our analyses” image=”https:\/\/www.iespm.fr\/wp-content\/uploads\/2022\/11\/icon-accreditation.png” image_icon_width=”40%” _builder_version=”4.23″ _module_preset=”default” header_level=”h3″ header_font=”Work Sans|600||on|||||” header_font_size=”16px” body_font=”Work Sans||||||||” text_orientation=”center” global_colors_info=”{}” child_filter_hue_rotate__hover_enabled=”on|hover” child_filter_saturate__hover_enabled=”on|hover” child_filter_brightness__hover_enabled=”on|hover” child_filter_contrast__hover_enabled=”on|hover” child_filter_invert__hover=”0%” child_filter_invert__hover_enabled=”on|hover”]<\/p>\n

Ensure the consistency of our activities and the continuous improvement of our performance<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.23″ _module_preset=”default” min_height=”125.8px” custom_margin=”-9px||-66px|||” custom_padding=”3px||0px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.23″ _module_preset=”default” min_height=”62.8px” custom_margin=”|auto|-20px|auto||” custom_padding=”2px||13px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.23″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

The process profile related to the management of complaints is available to any interested party upon request to Eurofins laboratories.<\/i><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Video” _builder_version=”4.23″ _module_preset=”default” background_image=”https:\/\/www.bfblab.com\/wp-content\/uploads\/2023\/10\/Waves_b.png” background_size=”contain” custom_padding=”0px|0px|0px|0px|false|false” custom_width_px__hover=”1080px” custom_width_px__hover_enabled=”1080px” custom_width_percent__hover=”80%” custom_width_percent__hover_enabled=”80%” global_colors_info=”{}” gutter_width__hover=”3″ gutter_width__hover_enabled=”3″ parallax_1__hover=”off” parallax_1__hover_enabled=”off” parallax_2__hover=”off” parallax_2__hover_enabled=”off” parallax_3__hover=”off” parallax_3__hover_enabled=”off” parallax_method_1__hover=”on” parallax_method_1__hover_enabled=”on” parallax_method_2__hover=”on” parallax_method_2__hover_enabled=”on” parallax_method_3__hover=”on” parallax_method_3__hover_enabled=”on” background_size__hover=”cover” background_size__hover_enabled=”cover” use_background_color_gradient__hover=”off” use_background_color_gradient__hover_enabled=”off” background_color_gradient_start__hover=”#2b87da” background_color_gradient_start__hover_enabled=”#2b87da” background_color_gradient_end__hover=”#29c4a9″ background_color_gradient_end__hover_enabled=”#29c4a9″ background_color_gradient_type__hover=”linear” background_color_gradient_type__hover_enabled=”linear” background_color_gradient_direction__hover=”180deg” background_color_gradient_direction__hover_enabled=”180deg” background_color_gradient_direction_radial__hover=”center” background_color_gradient_direction_radial__hover_enabled=”center” background_color_gradient_start_position__hover=”0%” background_color_gradient_start_position__hover_enabled=”0%” background_color_gradient_end_position__hover=”100%” background_color_gradient_end_position__hover_enabled=”100%” background_color_gradient_overlays_image__hover=”off” background_color_gradient_overlays_image__hover_enabled=”off” parallax__hover=”off” parallax__hover_enabled=”off” parallax_method__hover=”on” parallax_method__hover_enabled=”on” background_position__hover=”center” background_position__hover_enabled=”center” background_repeat__hover=”no-repeat” background_repeat__hover_enabled=”no-repeat” background_blend__hover=”normal” background_blend__hover_enabled=”normal” allow_player_pause__hover=”off” allow_player_pause__hover_enabled=”off” background_video_pause_outside_viewport__hover=”on” background_video_pause_outside_viewport__hover_enabled=”on” inner_shadow__hover=”off” inner_shadow__hover_enabled=”off” make_fullwidth__hover=”off” make_fullwidth__hover_enabled=”off” use_custom_width__hover=”off” use_custom_width__hover_enabled=”off” width_unit__hover=”on” width_unit__hover_enabled=”on” make_equal__hover=”off” make_equal__hover_enabled=”off” use_custom_gutter__hover=”off” use_custom_gutter__hover_enabled=”off” border_radii__hover=”on||||” border_radii__hover_enabled=”on||||” box_shadow_style__hover=”none” box_shadow_style__hover_enabled=”none” box_shadow_color__hover=”rgba(0,0,0,0.3)” box_shadow_color__hover_enabled=”rgba(0,0,0,0.3)” max_width__hover=”100%” max_width__hover_enabled=”100%” filter_hue_rotate__hover=”0deg” filter_hue_rotate__hover_enabled=”0deg” filter_saturate__hover=”100%” filter_saturate__hover_enabled=”100%” filter_brightness__hover=”100%” filter_brightness__hover_enabled=”100%” filter_contrast__hover=”100%” filter_contrast__hover_enabled=”100%” filter_invert__hover=”0%” filter_invert__hover_enabled=”0%” filter_sepia__hover=”0%” filter_sepia__hover_enabled=”0%” filter_opacity__hover=”100%” filter_opacity__hover_enabled=”100%” filter_blur__hover=”0px” filter_blur__hover_enabled=”0px” mix_blend_mode__hover=”normal” mix_blend_mode__hover_enabled=”normal” animation_style__hover=”none” animation_style__hover_enabled=”none” animation_repeat__hover=”once” animation_repeat__hover_enabled=”once” animation_direction__hover=”center” animation_direction__hover_enabled=”center” animation_duration__hover=”1000ms” animation_duration__hover_enabled=”1000ms” animation_delay__hover=”0ms” animation_delay__hover_enabled=”0ms” animation_intensity_slide__hover=”50%” animation_intensity_slide__hover_enabled=”50%” animation_intensity_zoom__hover=”50%” animation_intensity_zoom__hover_enabled=”50%” animation_intensity_flip__hover=”50%” animation_intensity_flip__hover_enabled=”50%” animation_intensity_fold__hover=”50%” animation_intensity_fold__hover_enabled=”50%” animation_intensity_roll__hover=”50%” animation_intensity_roll__hover_enabled=”50%” animation_starting_opacity__hover=”0%” animation_starting_opacity__hover_enabled=”0%” animation_speed_curve__hover=”ease-in-out” animation_speed_curve__hover_enabled=”ease-in-out” hover_transition_duration__hover=”300ms” hover_transition_duration__hover_enabled=”300ms” hover_transition_delay__hover=”0ms” hover_transition_delay__hover_enabled=”0ms” hover_transition_speed_curve__hover=”ease” hover_transition_speed_curve__hover_enabled=”ease” background_color_gradient_stops__hover=”#2b87da 0%|#29c4a9 100%”][et_pb_row _builder_version=”4.19.0″ _module_preset=”default” max_width=”1380px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.18.0″ _module_preset=”bc0e2b41-85b7-4df1-bc4f-26bb99e535f8″ global_colors_info=”{}”][et_pb_text _builder_version=”4.23″ _module_preset=”default” text_font=”Work Sans||||||||” text_font_size=”18px” text_line_height=”1.4em” header_font=”||||||||” header_2_font=”Work Sans|700|||||||” header_2_text_color=”#f08338″ header_2_font_size=”25px” header_2_line_height=”1.2em” header_3_font=”||||||||” header_3_text_color=”#f08338″ header_3_font_size=”26px” header_3_line_height=”1.2em” width=”100%” max_width=”85%” max_width_tablet=”98%” max_width_phone=”98%” max_width_last_edited=”on|tablet” module_alignment=”center” custom_margin=”||-36px|32px|false|false” text_font_size_tablet=”16px” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” header_2_font_size_tablet=”30px” header_2_font_size_phone=”22px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”20px” header_3_font_size_phone=”18px” header_3_font_size_last_edited=”on|desktop” locked=”off” global_colors_info=”{}” header_font_size__hover=”30px” header_font_size__hover_enabled=”30px” header_letter_spacing__hover=”0px” header_letter_spacing__hover_enabled=”0px” header_text_shadow_style__hover=”none” header_text_shadow_style__hover_enabled=”none” header_text_shadow_color__hover=”rgba(0,0,0,0.4)” header_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” text_font_size__hover=”14px” text_font_size__hover_enabled=”14px” text_letter_spacing__hover=”0px” text_letter_spacing__hover_enabled=”0px” text_line_height__hover=”1.7em” text_line_height__hover_enabled=”1.7em” text_text_shadow_style__hover=”none” text_text_shadow_style__hover_enabled=”none” text_text_shadow_color__hover=”rgba(0,0,0,0.4)” text_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” link_font_size__hover=”14px” link_font_size__hover_enabled=”14px” link_letter_spacing__hover=”0px” link_letter_spacing__hover_enabled=”0px” link_line_height__hover=”1em” link_line_height__hover_enabled=”1em” link_text_shadow_style__hover=”none” link_text_shadow_style__hover_enabled=”none” link_text_shadow_color__hover=”rgba(0,0,0,0.4)” link_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” ul_font_size__hover=”14px” ul_font_size__hover_enabled=”14px” ul_letter_spacing__hover=”0px” ul_letter_spacing__hover_enabled=”0px” ul_line_height__hover=”1em” ul_line_height__hover_enabled=”1em” ul_text_shadow_style__hover=”none” ul_text_shadow_style__hover_enabled=”none” ul_text_shadow_color__hover=”rgba(0,0,0,0.4)” ul_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” ol_font_size__hover=”14px” ol_font_size__hover_enabled=”14px” ol_letter_spacing__hover=”0px” ol_letter_spacing__hover_enabled=”0px” ol_line_height__hover=”1em” ol_line_height__hover_enabled=”1em” ol_text_shadow_style__hover=”none” ol_text_shadow_style__hover_enabled=”none” ol_text_shadow_color__hover=”rgba(0,0,0,0.4)” ol_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” quote_font_size__hover=”14px” quote_font_size__hover_enabled=”14px” quote_letter_spacing__hover=”0px” quote_letter_spacing__hover_enabled=”0px” quote_line_height__hover=”1em” quote_line_height__hover_enabled=”1em” quote_text_shadow_style__hover=”none” quote_text_shadow_style__hover_enabled=”none” quote_text_shadow_color__hover=”rgba(0,0,0,0.4)” quote_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” text_orientation__hover=”left” text_orientation__hover_enabled=”left” background_layout__hover=”light” background_layout__hover_enabled=”light” max_width__hover=”100%” max_width__hover_enabled=”100%”]<\/p>\n

To achieve these objectives, we commit to:<\/h3>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.23″ _module_preset=”default” background_color=”#FFFFFF” max_width=”1104px” custom_padding=”0px|||||” custom_width_px__hover=”1080px” custom_width_px__hover_enabled=”1080px” custom_width_percent__hover=”80%” custom_width_percent__hover_enabled=”80%” global_colors_info=”{}” gutter_width__hover=”3″ gutter_width__hover_enabled=”3″ parallax_1__hover=”off” parallax_1__hover_enabled=”off” parallax_2__hover=”off” parallax_2__hover_enabled=”off” parallax_3__hover=”off” parallax_3__hover_enabled=”off” parallax_4__hover=”off” parallax_4__hover_enabled=”off” parallax_5__hover=”off” parallax_5__hover_enabled=”off” parallax_6__hover=”off” parallax_6__hover_enabled=”off” parallax_method_1__hover=”on” parallax_method_1__hover_enabled=”on” parallax_method_2__hover=”on” parallax_method_2__hover_enabled=”on” parallax_method_3__hover=”on” parallax_method_3__hover_enabled=”on” parallax_method_4__hover=”on” parallax_method_4__hover_enabled=”on” parallax_method_5__hover=”on” parallax_method_5__hover_enabled=”on” parallax_method_6__hover=”on” parallax_method_6__hover_enabled=”on” use_background_color_gradient__hover=”off” use_background_color_gradient__hover_enabled=”off” background_color_gradient_start__hover=”#2b87da” background_color_gradient_start__hover_enabled=”#2b87da” background_color_gradient_end__hover=”#29c4a9″ background_color_gradient_end__hover_enabled=”#29c4a9″ background_color_gradient_type__hover=”linear” background_color_gradient_type__hover_enabled=”linear” background_color_gradient_direction__hover=”180deg” background_color_gradient_direction__hover_enabled=”180deg” background_color_gradient_direction_radial__hover=”center” background_color_gradient_direction_radial__hover_enabled=”center” background_color_gradient_start_position__hover=”0%” background_color_gradient_start_position__hover_enabled=”0%” background_color_gradient_end_position__hover=”100%” background_color_gradient_end_position__hover_enabled=”100%” background_color_gradient_overlays_image__hover=”off” background_color_gradient_overlays_image__hover_enabled=”off” parallax__hover=”off” parallax__hover_enabled=”off” parallax_method__hover=”on” parallax_method__hover_enabled=”on” background_size__hover=”cover” background_size__hover_enabled=”cover” background_position__hover=”center” background_position__hover_enabled=”center” background_repeat__hover=”no-repeat” background_repeat__hover_enabled=”no-repeat” background_blend__hover=”normal” background_blend__hover_enabled=”normal” allow_player_pause__hover=”off” allow_player_pause__hover_enabled=”off” background_video_pause_outside_viewport__hover=”on” background_video_pause_outside_viewport__hover_enabled=”on” make_fullwidth__hover=”off” make_fullwidth__hover_enabled=”off” use_custom_width__hover=”off” use_custom_width__hover_enabled=”off” width_unit__hover=”on” width_unit__hover_enabled=”on” use_custom_gutter__hover=”off” use_custom_gutter__hover_enabled=”off” make_equal__hover=”off” make_equal__hover_enabled=”off” border_radii__hover=”on||||” border_radii__hover_enabled=”on||||” box_shadow_style__hover=”none” box_shadow_style__hover_enabled=”none” box_shadow_color__hover=”rgba(0,0,0,0.3)” box_shadow_color__hover_enabled=”rgba(0,0,0,0.3)” filter_hue_rotate__hover=”0deg” filter_hue_rotate__hover_enabled=”0deg” filter_saturate__hover=”100%” filter_saturate__hover_enabled=”100%” filter_brightness__hover=”100%” filter_brightness__hover_enabled=”100%” filter_contrast__hover=”100%” filter_contrast__hover_enabled=”100%” filter_invert__hover=”0%” filter_invert__hover_enabled=”0%” filter_sepia__hover=”0%” filter_sepia__hover_enabled=”0%” filter_opacity__hover=”100%” filter_opacity__hover_enabled=”100%” filter_blur__hover=”0px” filter_blur__hover_enabled=”0px” mix_blend_mode__hover=”normal” mix_blend_mode__hover_enabled=”normal” animation_style__hover=”none” animation_style__hover_enabled=”none” animation_repeat__hover=”once” animation_repeat__hover_enabled=”once” animation_direction__hover=”center” animation_direction__hover_enabled=”center” animation_duration__hover=”1000ms” animation_duration__hover_enabled=”1000ms” animation_delay__hover=”0ms” animation_delay__hover_enabled=”0ms” animation_intensity_slide__hover=”50%” animation_intensity_slide__hover_enabled=”50%” animation_intensity_zoom__hover=”50%” animation_intensity_zoom__hover_enabled=”50%” animation_intensity_flip__hover=”50%” animation_intensity_flip__hover_enabled=”50%” animation_intensity_fold__hover=”50%” animation_intensity_fold__hover_enabled=”50%” animation_intensity_roll__hover=”50%” animation_intensity_roll__hover_enabled=”50%” animation_starting_opacity__hover=”0%” animation_starting_opacity__hover_enabled=”0%” animation_speed_curve__hover=”ease-in-out” animation_speed_curve__hover_enabled=”ease-in-out” hover_transition_duration__hover=”300ms” hover_transition_duration__hover_enabled=”300ms” hover_transition_delay__hover=”0ms” hover_transition_delay__hover_enabled=”0ms” hover_transition_speed_curve__hover=”ease” hover_transition_speed_curve__hover_enabled=”ease” background_color_gradient_stops__hover=”#2b87da 0%|#29c4a9 100%”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”bc0e2b41-85b7-4df1-bc4f-26bb99e535f8″ custom_padding=”20px|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=” Ensure compliance with our policy, procedures, and more generally with standards and compliance obligations.” use_icon=”on” font_icon=”N||divi||400″ icon_color=”#f08338″ icon_placement=”left” image_icon_width=”21px” content_max_width=”1100px” _builder_version=”4.23″ _module_preset=”default” header_font=”Work Sans||||||||” header_font_size=”17px” body_font=”Work Sans||||||||” custom_margin=”||2px||false|false” custom_padding=”||0px||false|false” header_font_size_tablet=”17px” header_font_size_phone=”14px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_blurb][et_pb_blurb title=”Ensure the coherence of our activities through the implementation of an effective and consistent management system.” use_icon=”on” font_icon=”N||divi||400″ icon_color=”#f08338″ icon_placement=”left” image_icon_width=”21px” content_max_width=”1100px” _builder_version=”4.21.2″ _module_preset=”default” header_font=”Work Sans||||||||” header_font_size=”17px” body_font=”Work Sans||||||||” custom_margin=”||2px||false|false” custom_padding=”||0px||false|false” header_font_size_tablet=”17px” header_font_size_phone=”14px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_blurb][et_pb_blurb title=” Adopt an integrity-driven, impartial behavior, respecting the ethical values and confidentiality of the network.” use_icon=”on” font_icon=”N||divi||400″ icon_color=”#f08338″ icon_placement=”left” image_icon_width=”21px” content_max_width=”1100px” _builder_version=”4.21.2″ _module_preset=”default” header_font=”Work Sans||||||||” header_font_size=”17px” body_font=”Work Sans||||||||” custom_margin=”||2px||false|false” custom_padding=”||0px||false|false” header_font_size_tablet=”17px” header_font_size_phone=”14px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_blurb][et_pb_blurb title=”Prevent risks (quality, pollution, safety).” use_icon=”on” font_icon=”N||divi||400″ icon_color=”#f08338″ icon_placement=”left” image_icon_width=”21px” content_max_width=”1100px” _builder_version=”4.19.0″ _module_preset=”default” header_font=”Work Sans||||||||” header_font_size=”17px” body_font=”Work Sans||||||||” custom_margin=”||2px||false|false” custom_padding=”||0px||false|false” header_font_size_tablet=”17px” header_font_size_phone=”14px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_blurb][et_pb_blurb title=”Initiate every meeting with a Safety topic.” use_icon=”on” font_icon=”N||divi||400″ icon_color=”#f08338″ icon_placement=”left” image_icon_width=”21px” content_max_width=”1100px” _builder_version=”4.19.0″ _module_preset=”default” header_font=”Work Sans||||||||” header_font_size=”17px” body_font=”Work Sans||||||||” custom_margin=”||2px||false|false” custom_padding=”||0px||false|false” header_font_size_tablet=”17px” header_font_size_phone=”14px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_blurb][et_pb_blurb title=”We care about the well-being of our employees” use_icon=”on” font_icon=”N||divi||400″ icon_color=”#f08338″ icon_placement=”left” image_icon_width=”21px” content_max_width=”1100px” _builder_version=”4.19.0″ _module_preset=”default” header_font=”Work Sans||||||||” header_font_size=”17px” body_font=”Work Sans||||||||” custom_margin=”||2px||false|false” custom_padding=”||0px||false|false” header_font_size_tablet=”17px” header_font_size_phone=”14px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_blurb][et_pb_blurb title=” Protecting the environment through the implementation of an environmental approach.” use_icon=”on” font_icon=”N||divi||400″ icon_color=”#f08338″ icon_placement=”left” image_icon_width=”21px” content_max_width=”1100px” _builder_version=”4.21.2″ _module_preset=”default” header_font=”Work Sans||||||||” header_font_size=”17px” body_font=”Work Sans||||||||” custom_margin=”||2px||false|false” custom_padding=”||0px||false|false” header_font_size_tablet=”17px” header_font_size_phone=”14px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_blurb][et_pb_blurb title=”Engaging in sustainable development initiatives by calculating our carbon footprint.” use_icon=”on” font_icon=”N||divi||400″ icon_color=”#f08338″ icon_placement=”left” image_icon_width=”21px” content_max_width=”1100px” _builder_version=”4.19.0″ _module_preset=”default” header_font=”Work Sans||||||||” header_font_size=”17px” body_font=”Work Sans||||||||” custom_margin=”||2px||false|false” custom_padding=”||0px||false|false” header_font_size_tablet=”17px” header_font_size_phone=”14px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_blurb][et_pb_blurb title=” Encouraging the participation and accountability of all staff members in developing their skills at all hierarchical levels.” use_icon=”on” font_icon=”N||divi||400″ icon_color=”#f08338″ icon_placement=”left” image_icon_width=”21px” content_max_width=”1100px” _builder_version=”4.21.2″ _module_preset=”default” header_font=”Work Sans||||||||” header_font_size=”17px” body_font=”Work Sans||||||||” custom_margin=”||2px||false|false” custom_padding=”||0px||false|false” header_font_size_tablet=”17px” header_font_size_phone=”14px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_blurb][et_pb_blurb title=” Ensuring the involvement and training of all staff members who, day after day, each at their own level, contribute their expertise and talent to serve our clients.” use_icon=”on” font_icon=”N||divi||400″ icon_color=”#f08338″ icon_placement=”left” image_icon_width=”21px” content_max_width=”1100px” _builder_version=”4.21.2″ _module_preset=”default” header_font=”Work Sans||||||||” header_font_size=”17px” body_font=”Work Sans||||||||” custom_margin=”||2px||false|false” custom_padding=”||0px||false|false” header_font_size_tablet=”17px” header_font_size_phone=”14px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_blurb][et_pb_blurb title=”Improving our lead times (processing of non-conformities, delivery notes, samples).” use_icon=”on” font_icon=”N||divi||400″ icon_color=”#f08338″ icon_placement=”left” image_icon_width=”21px” content_max_width=”1100px” _builder_version=”4.23″ _module_preset=”default” header_font=”Work Sans||||||||” header_font_size=”17px” body_font=”Work Sans||||||||” custom_margin=”||2px||false|false” custom_padding=”||0px||false|false” header_font_size_tablet=”17px” header_font_size_phone=”14px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_blurb][et_pb_text _builder_version=”4.23″ _module_preset=”default” text_font=”||||||||” custom_margin=”26px|||||” global_colors_info=”{}”]<\/p>\n

“We are all artisans of the quality of service we offer.”<\/strong>
Carol Agn\u00e8s, President<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Contact CTA” _builder_version=”4.16″ _module_preset=”default” custom_padding=”20px|0px|0|0px|false|false” global_colors_info=”{}” use_background_color_gradient__hover=”off” use_background_color_gradient__hover_enabled=”off” background_color_gradient_start__hover=”#2b87da” background_color_gradient_start__hover_enabled=”#2b87da” background_color_gradient_end__hover=”#29c4a9″ background_color_gradient_end__hover_enabled=”#29c4a9″ background_color_gradient_type__hover=”linear” background_color_gradient_type__hover_enabled=”linear” background_color_gradient_direction__hover=”180deg” background_color_gradient_direction__hover_enabled=”180deg” background_color_gradient_direction_radial__hover=”center” background_color_gradient_direction_radial__hover_enabled=”center” background_color_gradient_start_position__hover=”0%” background_color_gradient_start_position__hover_enabled=”0%” background_color_gradient_end_position__hover=”100%” background_color_gradient_end_position__hover_enabled=”100%” background_color_gradient_overlays_image__hover=”off” background_color_gradient_overlays_image__hover_enabled=”off” parallax__hover=”off” parallax__hover_enabled=”off” parallax_method__hover=”on” parallax_method__hover_enabled=”on” background_size__hover=”cover” background_size__hover_enabled=”cover” background_position__hover=”center” background_position__hover_enabled=”center” background_repeat__hover=”no-repeat” background_repeat__hover_enabled=”no-repeat” background_blend__hover=”normal” background_blend__hover_enabled=”normal” allow_player_pause__hover=”off” allow_player_pause__hover_enabled=”off” background_video_pause_outside_viewport__hover=”on” background_video_pause_outside_viewport__hover_enabled=”on” background_color_gradient_stops__hover=”#2b87da 0%|#29c4a9 100%”][et_pb_row column_structure=”1_2,1_2″ custom_padding_last_edited=”on|phone” padding_top_bottom_link_2=”true” padding_left_right_link_2=”true” _builder_version=”4.23″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_direction=”120deg” background_color_gradient_stops=”rgba(199,221,117,0.6) 0%|#c7dd75 100%” background_color_gradient_overlays_image=”on” background_color_gradient_start=”#3d0dad” background_color_gradient_end=”rgba(42,63,201,0.77)” background_enable_image=”off” width=”90%” max_width=”90%” module_alignment=”right” custom_padding=”6px|100px|35px|100px|false|true” custom_padding_tablet=”0px|80px|45px|80px|false|true” custom_padding_phone=”0px|40px|48px|40px|false|true” border_radii=”|120px|||” use_custom_width=”on” width_unit=”off” custom_width_percent=”90%” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.19.0″ _module_preset=”bc0e2b41-85b7-4df1-bc4f-26bb99e535f8″ custom_padding=”|||” animation_style=”fade” global_colors_info=”{}” custom_padding__hover=”|||”][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.19.0″ _module_preset=”bc0e2b41-85b7-4df1-bc4f-26bb99e535f8″ custom_padding=”|||” animation_style=”fade” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_button button_text=”Learn more” button_alignment=”center” _builder_version=”4.23″ _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#ffffff” button_bg_color=”#f08338″ button_border_width=”5px” button_border_color=”rgba(0,0,0,0)” button_border_radius=”5px” button_letter_spacing=”2px” button_font=”Work Sans|600||on|||||” button_use_icon=”off” custom_margin=”30px||” custom_padding=”10px|25px|10px|25px|true|true” locked=”off” global_colors_info=”{}” button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”#C7DD75″ button_bg_enable_color__hover=”on”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ padding_top_1=”100px” _builder_version=”4.23″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_stops=”rgba(199,221,117,0.32) 0%|rgba(199,221,117,0) 99%” background_color_gradient_overlays_image=”on” background_color_gradient_start=”rgba(34,42,137,0.1)” background_color_gradient_end=”#ffffff” background_enable_image=”off” background_size=”contain” custom_margin=”0px||||false|false” custom_padding=”10px|0px|27px|0px|false|false” bottom_divider_height=”77px” global_colors_info=”{}”][et_pb_row column_structure=”3_5,2_5″ use_custom_gutter=”on” gutter_width=”1″ _builder_version=”4.23″ _module_preset=”default” width=”90%” max_width=”1380px” custom_margin=”16px|auto||auto|false|false” custom_padding=”7px|10px||10px|false|true” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.20.2″ _module_preset=”0dfa7fb6-b8e8-448c-93c2-77fcefdf5d14″ global_colors_info=”{}”][et_pb_blurb title=”Customer satisfaction is our priority” use_icon=”on” font_icon=”N||divi||400″ icon_color=”#4D5F9B” icon_placement=”left” content_max_width=”1100px” _builder_version=”4.23″ _module_preset=”default” header_level=”h3″ header_font=”|600||on|||||” header_text_color=”#4D5F9B” header_font_size=”24px” header_line_height=”0.9em” body_font_size=”15px” custom_margin=”39px|||||” header_font_size_tablet=”23px” header_font_size_phone=”19px” header_font_size_last_edited=”on|tablet” header_line_height_tablet=”0.9em” header_line_height_phone=”1.1em” header_line_height_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

We assess the level of customer satisfaction using the NPS (Net Promoter Score) measurement tool. This tool allows us to guide our improvement actions in order to best meet the needs of our clients.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.23″ _module_preset=”0dfa7fb6-b8e8-448c-93c2-77fcefdf5d14″ global_colors_info=”{}”][et_pb_image src=”https:\/\/www.bfblab.com\/wp-content\/uploads\/2023\/10\/satisfaction-client.jpeg” alt=”satisfaction-client” title_text=”satisfaction-client” align=”center” _builder_version=”4.23″ _module_preset=”default” width=”56%” module_alignment=”center” max_height=”366px” custom_margin=”11px||||false|false” custom_margin_tablet=”36px||||false|false” custom_margin_phone=”36px||||false|false” custom_margin_last_edited=”on|tablet” custom_padding=”8px|||||” border_radii=”off|60px||60px|” global_colors_info=”{}” custom_margin__hover_enabled=”on|desktop” custom_margin__hover=”48px||||false|false”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Our Quality, Health, Safety, and Environment PolicyOur QSE (Quality, Safety, and Environment) and CSR (Corporate Social Responsibility) policies are built on our values, the pillars of our organization.INVOLVEMENT “We monitor our clients’ equipment as if it were our own, bringing peace of mind to risk management.”INTEGRITY “The independence of our laboratories is the founding principle […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","om_disable_all_campaigns":false,"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-423","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t